Chirs serviced my iron filter (not a brand they sell) I... appreciate how knowledgeable, helpful and personable he and all the staff havr been.read more
We are relatively new to the South suburban area and, as a... result, needed to put together a new list of “trusted service providers” to help us in our new location. Typically, we rely on personal references from relatives or close friends but, when our water softener went on the fritz, I had to rely on a sticker I found on the softener and called “Tri-county Water Conditioning and “crossed my fingers” hoping for a good result. Well, I could not be more pleased with the service I have received. It is a local, family-owned company that has been in business for a long time in Prior Lake. They are friendly, response and do great work. After having them out here to work on our water softener we have since had them out to install a whole-house water filter and to do some general plumbing work. In the process we have dealt with Chris, Mark and Adam and each of them has been prompt, courteous, respectful of our property and has provided excellent service. Tri-county Water Conditioner will be our “go to” source for all things having to do with plumbing and water conditioning. I’m really glad that the prior owner left that little sticker on the water softener!read more
They have the best customer service! I had a problem with... my water filter system and they walked me through several steps to correct it.read more
Always great to work with. Did a fantastic job on our... water softener and RO drinking system plus even installed it all in copper when I asked which was a huge plus over everyone else. They always have the filters I need in stock.read more
Very helpful and very friendly.
I needed a new sump pump as it stopped working. Melissa... did a great job of communicating the options and what would work for me.Nick arrived the day of install on time. My basement was was starting to flood from the heavy rain with water seeping through the concrete floor. Nick was calm, put a temporary pump in place and installed the new pump to fully drain the water. From sale to signing off after install, green flags all the way.Thanks Melissa and Nick the new pump is like sump pump 2.0. Based on my experience I will recommend you for all water filter and plumbing needs.read more
Tri County Water Conditioning is by far the best company... for water softener, and water heater sales and service. Chris is incredibly knowledgeable, accommodating, and trustworthy! We have recommended this company to family and friends based on the excellent service Chris has provided over many years!read more
Very good company and good service
Great guy, great company, and amazing service every time!!!
Great service and fair pricing! Will definitely call again.
Installation of a replacement water heater went without any... issues. The installer had all the equipment and parts to complete the task. Cleanup was exceptional. I would highly recommend Tri-County for all your plumbing needs.read more
I rented a water softener and filtration system from Tri... County for years. They were always responsive and proactive to make sure the systems were working well. Their service people are thorough and honest. Never charged me for things I didn’t need and advising me as to how to do stuff myself so I could avoid unnecessary service calls. When I inquired to buy out my rental agreements, they quoted me a fair price and sent out a service person to ensure the units were in good working order before finalizing the transaction. Great experience all the way through. I’m certainly going to trust them to keep the units I bought working for years into the future.read more
Wow. My only regret is that I didn’t put this softening... system in sooner! We live in rural Minnesota with hard water and a ton of calcium build up…… once we got our softener (plus a reverse osmosis system) we have had the softest water, no build up or residue on our dishes, even our hair is extra soft now! It’s the best investment. The company was incredibly nice and easy to work with. Melissa is AMAZING!!read more
We had a water heater, water softener and a reverse osmosis... system installed in our home by Tri County Water Conditioning. The installers arrived promptly, were professional and friendly. The installers were very knowledgeable, they walked us thru all the controls of the three systems. A Tri County Water Conditioning representative came out to our home after the installation to retest the water and to make sure we did not have any other questions. They provide fantastic service; I would totally recommend Tri County Water Conditioning!!read more
We purchased an Ecowater Refiner (softener + chlorine... filter) and Reverse Osmosis through Tri-County Water. Tri-County Water also did the install. We were impressed with the quality of the install. The plumbers were friendly, put down carpet protection, and wore shoe covers to keep our home clean. The seller we worked with was friendly, patient, and answered all our questions. Tri-County water, thank you for the great experience!read more
I'm renting a house from renters warehouse and is a very... disrespectful company that hired this water company to come out to the house at 7am and didn't tell me nor am I awake at this time... this company showed up for a no show and when I found out they were trying to service the home they were so respectful, communicated with me on what happened, and even called me back to make sure the new time was aware to me and worked with my schedule which is amazing to me in my situation. I really look forward to working with this company they really care about people in the home which is the most important thing for a companyread more
I had Colby come out to do an assessment of my water and... had a great experience. His knowledge, communication, and work ethic stood out tremendously. He was very professional and helpful. When the time comes to replace my water softener, Colby will be the only one I would consider calling. All around very positive experience and thankful for Colby's help.read more
Thank You for the excellent service I received regarding my... water softener.Chris was very professional and if I ever need softener service again I wont hesitate to call.Thank You!Ken Torborgread more
I first used them in 2000 to install a water softener in my... new home and they did an amazing job...on time, fast and left my house as clean as when they arrived. The same person then installed my new water softener system in April 2022. They again exceeded expectations and the same person installed this one also! I would use no one else!read more
We just had our water softener installed last Friday for... our new build house. Our water hardness went from 15 to 0 or 1. Chlorine is at a non-detectable level now. My skin has been feeling less dry and you don’t see as much white residues in the sinks as much as before, I am very happy! The entire process from consultation to installation and follow up, it’s been a pleasure to work with the staff members. They have been very respectful and helpful. Melissa is our consultant, she is very sweet and helpful. During the installation, I did notice our entry wall was scratched by their red plastic cover, which left permanent red markings on our wall. The markings did make me a little sad because it is a brand new house but it is such a small thing, we didn’t want to make a fuss so just painted over it later. Overall, the experience has been excellent. We are very happy with our purchase so far!read more